AI Automation Agency in Orlando, Florida
Retailbox is an AI automation agency in Orlando. We build the automations, AI agents and CRM setups that take repetitive sales and operations work off your team. We work remotely, with companies in Orlando and across the US.
Book a free consulting callIn business since 2017. Calls run on Eastern time.
An Orlando company, working remotely across the US
RetailBox Automation, Inc. is a Florida corporation. Our address is 9985 Shadow Creek Dr in Orlando, in Orange County. The founder, Mikhail Oskola, lives in Orlando with his family and leads every project himself, from the first call to go-live. The whole team is 2–9 people.
All of our work is remote. A company a few miles from us gets the same team and the same process as one in another state. We're on Eastern time, so your team and ours keep the same hours.
Our public track record is on Upwork, where Mikhail has worked since 2019. The profile is Top Rated Plus with 100% Job Success, $1M+ earned, 470+ jobs and 17,900+ hours. Over the last 18 months we've worked with 68 clients.
What we automate
Most projects start with one task that eats your team's week. Here is where those tasks usually live. If you want the full picture first, read what an AI automation agency does or see all our AI automation agency services.
Work that moves between tools
Leads that get typed into the CRM by hand, invoices copied from one system to another, a report someone builds every Monday. We map the process, count the hours it costs, then take the manual steps out. See business process automation. If you'd rather self-host, we build on n8n.
CRM setup, migration and training
HubSpot, Monday.com, Zoho and Dynamics 365. We set the pipelines up, move your data in clean and train the people who will use it every day. See HubSpot implementation, Monday.com consulting and CRM consulting and training.
AI agents
Agents that qualify inbound leads, draft replies and update records. Where a wrong answer would cost money, we put a person in the loop to approve before anything goes out. See AI agent development.
Chatbots for your website, SMS or phone
A bot answers the routine questions and passes the conversation to your staff when it needs a human. See AI chatbot development.
AI inside the systems you already run
Claude or OpenAI reading incoming documents, filling in fields, scoring leads. You don't need a new platform for this. See AI integration services.
Advice before any build
Maybe you want an AI consultant in Orlando to tell you where to start, not a team to build something yet. We map where the hours go and which fix pays back first. See AI consulting for small businesses.
Work we can describe
We describe client work by industry, without names.
- For an appliance and HVAC repair company, we built an AI parts-prediction system on Claude, n8n and ServiceTitan. It was trained on 18,513 historical service records and comes with technician performance dashboards.
- For a property manager, we connected Jotform intake to HubSpot and Airtable.
- For a vending operator, we built a multi-location management system on Monday.com.
What clients say
“Solid team with good skills in our desired technology platforms (Monday.com, MAKE, and JotForm design). Enjoyed collaborating on this initial project as they were able to translate ideas into design and business processes in a very timely manner.”
“I have had the privilege of collaborating with Michael on several projects, and each time, he has exceeded my expectations. One of the remarkable qualities that sets Michael apart is his incredible speed in completing tasks.”
“The consultation with Mikhail was excellent. He really knows his stuff and can help you optimize your workflows and become significantly more efficient. I will continue working with him and his team!”
Serving Orlando and Central Florida
Orlando and Orange County are our home service area. For a business here, “local” means two plain things.
Your contract is with a Florida company. RetailBox Automation, Inc. is registered in Florida under document number P26000029198, and you can look it up on Sunbiz, the state's business registry.
The person who scopes your project lives here. So a call at 9 a.m. your time is 9 a.m. his time too.
Honest note: we don't make on-site visits. Discovery, workshops and team training all run on video calls, with screen sharing on your real systems. For automation work that rarely gets in the way, because the work happens inside your CRM and your tools.
How a project runs
1. A free consulting call, 30 minutes
Tell us which task eats the most time. We'll tell you whether it's worth automating, and if it isn't yet, we'll say so.
2. A short audit and a fixed scope
We measure what the manual work costs today in hours. Then we pick the automation that pays back fastest and agree the scope and price before any work starts. Every stage has a capped number of hours, so you know the maximum up front.
3. A build in stages
You see a working automation on your own data early. The next stage starts only after the first one proves itself.
4. Optional managed support
We monitor what we built and fix it when a third-party API changes. Month to month, cancel anytime.
Questions about working with an Orlando agency
Are you based in Orlando?
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Yes. RetailBox Automation, Inc. is a Florida corporation at 9985 Shadow Creek Dr, Orlando, FL 32832. Our founder, Mikhail Oskola, lives in Orlando and leads every project.
Do you only work with Orlando companies?
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No. We work remotely with companies across the US, and most of our clients are US-based. Orlando and Orange County are our home service area, not a limit.
Do you meet clients in person?
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We work remotely; calls run on Eastern time. Discovery, workshops and team training all happen on video calls with screen sharing.
What does an AI automation project cost?
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It depends on the scope, and we agree a fixed price before any work starts. The first call is free. For typical ranges and what drives them, read how much an AI automation agency costs.
Which tools do you work in?
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Monday.com, Make, n8n, Windmill, GoHighLevel, HubSpot, Dynamics 365 and ServiceTitan, with OpenAI and Claude for the AI parts. We usually build on the tools you already pay for instead of forcing a migration.
Contact Retailbox
RetailBox Automation, Inc. · Florida corporation9985 Shadow Creek Dr, Orlando, FL 32832
(360) 931-4245
[email protected]
More about the founder and how we got here: about Retailbox.
Book a free consulting call30 minutes, no obligation. We'll tell you honestly if we're the right fit.