AI Integration Services
AI Integration for Existing Business Systems
We integrate OpenAI and Claude into the tools you already run — CRM, support, documents, internal apps — without breaking what works. Built to survive API changes and team turnover.
What we build
OpenAI & Claude integration
LLMs wired into your CRM, support, and internal tools — for drafting, classification, lead scoring, and routing.
AI document & expense automation
Parse invoices, receipts, and forms automatically; push structured data into your systems with human-in-the-loop where needed.
Custom AI development
Production AI agents and pipelines built for your workflow — not a generic wrapper — with monitoring and ownership of code.
Resilient integration architecture
Error handling, retries, and observability so your AI features keep running when third-party APIs change.
Models & tools we integrate
- OpenAI
- Claude
- LangChain
- CrewAI
- n8n
- Make.com
- Monday.com
- HubSpot
- Salesforce
- Dynamics 365
Frequently asked questions
What are AI integration services?+
AI integration means connecting AI models like OpenAI's GPT and Anthropic's Claude into your existing business systems — CRM, support inbox, documents, internal tools — so they automate real work rather than sitting in a separate chat window. Retailbox builds these integrations to survive API changes and team turnover.
How do you integrate OpenAI or Claude into our business?+
We start by mapping where AI adds the most value (lead scoring, document parsing, support replies, expense/invoice processing), then build it into your stack via API, webhooks, and orchestration tools (n8n, Make), with guardrails and monitoring. You own the code and the keys.
What does custom AI development cost?+
It depends on scope. Most engagements start with one focused integration so you see ROI before scaling. We scope a fixed price after a free 30-minute call, so there are no surprises.
Will the integration break when an API changes?+
That's the main risk with AI integrations, and the thing we design against. We build resilient error handling and offer Managed Automation plans with 24/7 monitoring and free fixes when third-party APIs change.
Which AI models and tools do you work with?+
OpenAI (GPT), Anthropic Claude, LangChain, and CrewAI for agents; n8n, Make.com, Zapier, and Power Automate for orchestration; and CRMs including Monday.com, HubSpot, Salesforce, and Dynamics 365.
Ready to add AI?
30-minute free call. We'll tell you honestly where AI will (and won't) move the needle for your team.