Retailbox
#07Manufacturing202475% admin time reduction

Custom Jewelry Production Automation

Custom Jewelry Manufacturer

Unified 6 fragmented systems into Monday.com ecosystem with automatic image extraction and inventory tracking.

Monday.comMake.comGmail API

The challenge

Custom jewelry shop juggled 6 disconnected systems (email orders, spreadsheet inventory, paper work orders, QuickBooks, supplier portals, shipping). Admin spent 70%+ time on data entry rather than customer work.

What we built

Consolidated everything into Monday.com with Make.com scenarios pulling order images from Gmail, tracking inventory consumption per order, and routing status updates to the shop floor. Added customer-facing status portal.

Outcomes

  • Admin time on data entry: 70% → 17% (75% reduction)
  • Order-to-production handoff: same day (was 2-3 days)
  • Inventory accuracy: 60% → 98%
  • Customer satisfaction up (real-time status portal)

Have a similar problem?

30-minute call. Free. We'll tell you honestly if we can help.