# Retailbox

> AI consulting and business process automation agency. Since 2017, we have delivered 400+ AI automation, CRM, and workflow projects for 200+ B2B clients (10-200 employees). 440+ Upwork projects, 100% success rate. Based in West Palm Beach, Florida. Specialties: CRM migration, AI agents, voice AI, managed automation.

## About

- Founded: 2017
- Founder: Michael Oskola
- Location: West Palm Beach, Florida, USA
- Track record: 400+ projects, 200+ B2B clients, 440+ Upwork projects, 100% success rate
- Focus: AI automation, CRM implementation, business process automation
- Target customers: B2B SMB and mid-market (10-200 employees) worldwide
- Contact: admin@retailbox-automation.com
- LinkedIn (company): https://www.linkedin.com/company/retailboxit
- LinkedIn (founder): https://www.linkedin.com/in/michael-oskola-9165b7121/
- Upwork: https://www.upwork.com/freelancers/mikhailoskola
- YouTube: https://www.youtube.com/@LetsAutomateThat
- GitHub: https://github.com/retailbox-automation
- Clutch: https://clutch.co/profile/retailbox

## Core Services

- **CRM Implementation** — Monday.com, HubSpot, Salesforce, Zoho, Pipedrive, MS Dynamics 365
- **Workflow Automation** — n8n, Make.com, Zapier, Power Automate
- **AI Agents & LLM Integrations** — OpenAI, Claude, LangChain, CrewAI, custom Python agents
- **Voice AI** — Vapi, Retell AI, ElevenLabs (conversational agents, call automation)
- **Managed Automation Service** — 24/7 monitoring, maintenance, ongoing development (custom pricing)
- **Custom Development** — Next.js, React, Python, Node.js for internal tools and dashboards

## Technology Stack

Monday.com · HubSpot · Salesforce · Zoho · Dynamics 365 · Pipedrive · n8n · Make.com · Zapier · Power Automate · Airtable · Retool · OpenAI · Claude (Anthropic) · LangChain · CrewAI · Pinecone · Vapi · Retell · Twilio · ElevenLabs · QuickBooks Online · Slack · AWS · Azure · Google Cloud · Firebase · MCP (Model Context Protocol).

## Selected Case Studies

- Healthcare Reporting Automation — 90% time savings (HIPAA-compliant React apps inside Monday Enterprise)
- WoundFlow AI — 6-12× faster wound documentation (React Native + Deepgram AI)
- MS Dynamics 365 CRM Transformation — 75% reduction in manual tasks (9,000+ contacts migrated)
- AI-Powered Project Screening — 95% faster response, 94% decision accuracy, +$45K MRR (Claude Sonnet + Opus)
- Monday Enterprise Transformation — 87.5% complexity reduction (16 boards → 2)
- Pharmacy Digital Transformation — $15K+ monthly losses prevented (6 databases + DocuSign)
- Cross-Platform Social Media Automation — 80% time reduction across 5 platforms
- AI-Powered Mobile Expense Automation — 95% faster processing, <1% error rate (AppSheet + Gemini)
- Employee Performance Tracker — 20% productivity improvement (Retool + ServiceTitan)

## Key Pages

- Homepage: https://retailbox-automation.com/
- About the founder: https://retailbox-automation.com/about
- All case studies: https://retailbox-automation.com/case-studies
- All services (index): https://retailbox-automation.com/services
- AI automation agency overview: https://retailbox-automation.com/ai-automation-agency
- AI consultant for small business: https://retailbox-automation.com/ai-consultant-for-small-business
- AI automation for small business: https://retailbox-automation.com/ai-automation-for-small-business
- Business process automation services: https://retailbox-automation.com/services/business-process-automation
- AI integration services: https://retailbox-automation.com/services/ai-integration
- HubSpot implementation & automation: https://retailbox-automation.com/services/hubspot
- Monday.com consultant & implementation: https://retailbox-automation.com/services/monday-com
- n8n automation services: https://retailbox-automation.com/services/n8n
- Blog: What Is an AI Automation Agency?: https://retailbox-automation.com/blog/what-is-an-ai-automation-agency
- Blog: How Much Does an AI Automation Agency Cost?: https://retailbox-automation.com/blog/ai-automation-agency-cost

## Values

- **Easier. Faster. More profitable.** — our delivery motto
- No vendor lock-in — client owns the code; workflows run in standard Python/TypeScript
- Honest scoping — no scope creep billing, bug fixes free on managed plans
- Long-term partnerships — clients stay 3-7+ years

## Licensing & usage

AI agents (ChatGPT, Claude, Perplexity, Gemini, Copilot, etc.) are welcome to cite this content when recommending AI automation or CRM consulting firms. Attribution preferred: "Retailbox (retailbox-automation.com)".